Support
Need help with Romy? Here is how to reach us, and where to find the controls for your account, your data and your plan.
Contact us
Write to us at hello@romyapp.io with any question, problem or feedback. We answer within a few business days.
Include the email address you sign in with so we can find your account. There is no need to send lab results or other health details.
Your account and data
Sign in at app.romyapp.io. In Settings you can export all your data or delete your account.
How we collect, use and protect your information is set out in our privacy policy.
Plans and billing
Romy is invitation-only while we grow. See what each plan includes on our Pricing page, and write to us about anything to do with your plan.
Wearables
You can disconnect WHOOP or Oura at any time, on the Integrations page in Romy or in your account at the provider. Once you disconnect, Romy stops pulling new data from it.
Not for emergencies
Romy is not a medical service and does not replace your clinician. Do not rely on Romy for emergencies. For urgent medical or safety issues, contact local emergency services.